What should I do when I withdraw asset to the wrong address?

If asset are withdrawn to the wrong address by mistake, COVEST cannot find the recipient of the asset and cannot provide additional support. 

How can I retrieve asset withdrawn to the wrong address?

• If you accidentally sent the asset to the wrong address and know the owner of this address, contact the owner directly.
• If the asset is sent to the wrong address on another platform, contact customer support for help on that platform.
• If you forget to create a withdrawal tag/note, please contact the platform's support team to provide and inquire about the withdrawal TxID.